Zalando SE

Assistant Store Manager (all genders)

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Description

As an Assistant Store Manager, you will be responsible for the optimal management of your area and, in the absence of the Store Management, for the entire store. You will be responsible for the personal and professional development of your team of up to 20 employees. As part of the Store Management Team, you will significantly contribute to the economic success of our store and its continuous development. You will ensure optimal merchandise management, create an ideal shopping atmosphere from the customer's perspective, and handle 360-degree HR topics including hiring, scheduling, and training. You will embody Zalando's values through transparent, authentic, and employee-oriented leadership. This role is based at our outlet store in Frankfurt am Main (Zeil).

Requirements

  • Several years of professional experience in retail and strong customer orientation.
  • Experience in leading employees (development, feedback conversations, scheduling and vacation planning).
  • Initiative, decision-making strength, and organizational skills.
  • Good analytical understanding and knowledge of relevant KPIs including deriving measures.
  • Completed commercial training or a degree in business administration.

Experience Level

InternEntry LevelMid-levelSeniorLeadExecutive

Benefits

Permanent employment contract
Employee stock program
40% discount on fashion and beauty products sold and shipped by Zalando, 30% discount on Zalando Lounge, discounts at external partners
Two days of paid leave per year for volunteer work
At least 27 vacation days per calendar year
Relocation support (by prior agreement)
Family services, including counseling and support
Health and wellness options (e.g., Gympass)
Mental wellbeing support and coaching available
Support for your development through our Zalando training platform and semi-annual peer-to-peer performance reviews

📍 Life in Frankfurt am Main

👥
Population
0.8M
⭐
Quality of Life
8.0
🇬🇧
English Friendly
9.0
💻
Tech Scene
7.0
🌍
International
9.0
🚇
Public Transport
8.0
🚴
Bikeability
7.0
🌬️
Air Quality
5.0
🌳
Green Spaces
7.0
🚗
Car Free
6.0
ℹ️

About Frankfurt am Main

  • •Financial hub
  • •Very international
  • •Excellent connectivity
🌤️

Climate

  • •Continental climate
  • •Mild winters
  • •Warm summers
  • •Rhine valley location
❄️Jan: 2°C☀️Jul: 20°C📅Avg: 11°C
☀️1660 sunshine hours/year
🛡️

Safety

  • •Generally safe
  • •Train station area less safe
  • •Low violent crime
Overall:7.0
🏥

Healthcare

  • •Top hospitals
  • •Many English-speaking doctors
  • •Excellent facilities
Quality: 9.0Access: 9.0
🎭

Culture

  • •Excellent museums
  • •Opera house
  • •Annual book fair
8.0
🎉

Nightlife

  • •Sophisticated scene
  • •Alt-Sachsenhausen
  • •International dining
7.0
🏞️

Recreation

  • •Main riverfront
  • •Palmengarten
  • •Easy access to nature
7.0
💰

Cost of Living

  • •Very expensive
  • •Second most expensive after Munich
  • •High salaries compensate
🏠 Rent (1BR center):€1450
⚡ Utilities:€240
🛒 Groceries:€330
🍽️ Dining out:€20

Engagement

Views
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Europe's leading online multi-brand fashion and lifestyle platform, serving 61+ million active customers across 29 European markets with 7,000+ brands. Generating €15.3 billion in GMV and €10.6 billion in revenue annually (FY 2024), the DAX-listed company operates a consumer marketplace for apparel, footwear, accessories, and beauty, alongside Lounge by Zalando (off-price), and a growing B2B ecosystem comprising ZEOS (logistics-as-a-service), Tradebyte, and SCAYLE. Following its transformative €1.1 billion acquisition of ABOUT YOU in 2025, Zalando employs ~16,100 people from 140+ nationalities.

Relocation support provided
€per year
€20k€250k

Your situation in Germany

The default for anyone single, divorced or widowed.

Only changes the church tax rate — 8% in Bavaria and Baden-Württemberg, 9% everywhere else.

Childless employees over 23 pay a higher Pflegeversicherung (care insurance) rate.