Kombo

Technical Support Engineer

β€’β€’
5 months ago
Salary
€70,000 – €90,000per year

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Description

Kombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API. We are looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly growing customer base, debug complex integration issues, and help shape the foundation of our support function. You will act as the technical bridge between our customers and our product and engineering teams, solving most issues directly and collaborating on more complex ones. The role involves troubleshooting API integrations, assisting customer engineers via Slack and email, and working closely with Product and Engineering to escalate bugs and shape fix priorities. We have raised over $30M from investors including Y Combinator and Acadian Ventures, and have grown from 0 to over $10M ARR with hundreds of customers.

Requirements

  • Solid technical background (Software Engineer, Support Engineer, Solutions Engineer, etc.) and enjoy debugging APIs and integrations
  • Can read code (e.g., JavaScript/TypeScript) and understand data flows and logs
  • Comfortable navigating and debugging code that you don't yet fully understand, especially in larger codebases
  • Communicate clearly and can explain technical concepts to engineers and non-engineers alike
  • Empathetic and patient β€” you enjoy helping others solve problems
  • Thrive with autonomy, take initiative, and drive your own projects
  • Like structured, high-performance environments and prefer working in person

Experience Level

InternEntry LevelMid-levelSeniorLeadExecutive

Benefits

€70,000-€90,000 salary plus equity
In-office culture with two main hubs (NYC and Berlin)
High-performance environment with small teams
Weekly celebrations for launches, closings, or birthdays
Long-form docs for key decisions (clarity over meetings)

πŸ’° Net Salary Calculator

Tax class 1, no church tax
Gross Salary
€80,000/year
€6,666/month
Total Deductions
€31,952
40% effective rate
Net Salary (Take Home)
€4,004/mo
€48,048/year

Deduction Breakdown

πŸ›οΈ Income Tax€15,695
🏦 Pension Insurance€7,440
πŸ₯ Health Insurance€6,103
🫢 Care Insurance€1,674
πŸ“‹ Unemployment Insurance€1,040

🏠 Cost of Living in Berlin

Monthly Essentials

Rent (1BR)
€1231
Groceries
€280
Transport
€75
Utilities
€220
Internet
€40

Lifestyle & Entertainment

Eating Out
€13
Gym/Month
€45
Coffee
€4
Beer (0.5L)
€4
Cinema
€12
Monthly Net Salary:€4,004
Comfortable Living:€1,897
Monthly Savings:€2,107 (53%)
πŸ’°

Strong savings potential: You could save €2,107 monthly, which is €25,284 per year.

πŸ’‘ These estimates are based on average costs in Berlin. Actual expenses vary based on lifestyle, neighborhood, and personal choices. "Comfortable living" includes rent, utilities, groceries, transport, and reasonable dining/entertainment.

Eligible for the EU Blue Card

A salary of €80,000 meets the EU Blue Card minimum of €45,300 (2026).

The EU Blue Card is a residence permit for highly qualified non-EU workers. It offers a fast track to permanent residency and allows family reunification.

Processing
4-12 weeks
Visa fee
€100
Requirements
University degree + Job offer

Also eligible: EU Blue Card (Shortage Occupation) (€41,042+)

Documents needed

Valid passport
Recognised university degree
Employment contract or binding job offer
Proof of salary meeting threshold
Health insurance coverage
Biometric passport photo
Explore visa & relocation guides

πŸ“ Life in Berlin

πŸ‘₯
Population
3.6M
⭐
Quality of Life
8.0
πŸ‡¬πŸ‡§
English Friendly
9.0
πŸ’»
Tech Scene
9.0
🌍
International
10.0
πŸš‡
Public Transport
9.0
🚴
Bikeability
9.0
🌬️
Air Quality
6.0
🌳
Green Spaces
7.0
πŸš—
Car Free
8.0
ℹ️

About Berlin

  • β€’Creative and tech hub
  • β€’Diverse neighborhoods
  • β€’Excellent public transport
🌀️

Climate

  • β€’Continental climate
  • β€’Cold winters
  • β€’Mild summers
  • β€’Four distinct seasons
❄️Jan: 0Β°Cβ˜€οΈJul: 19Β°CπŸ“…Avg: 10Β°C
β˜€οΈ1625 sunshine hours/year
πŸ›‘οΈ

Safety

  • β€’Generally safe
  • β€’Higher petty crime than Munich
  • β€’Some areas less safe at night
Overall:7.0
πŸ₯

Healthcare

  • β€’Good hospital network
  • β€’CharitΓ© is world-renowned
  • β€’Wait times can vary
Quality: 9.0Access: 8.0
🎭

Culture

  • β€’World-class museums
  • β€’Vibrant art scene
  • β€’Rich history
10.0
πŸŽ‰

Nightlife

  • β€’Famous club scene
  • β€’Diverse nightlife
  • β€’24/7 culture
10.0
🏞️

Recreation

  • β€’Many parks
  • β€’Lakes
  • β€’Tiergarten
  • β€’Active outdoor scene
8.0
πŸ’°

Cost of Living

  • β€’More affordable than Munich
  • β€’Prices rising rapidly
  • β€’Still cheaper than many European capitals
🏠 Rent (1BR center):€1231
⚑ Utilities:€220
πŸ›’ Groceries:€280
🍽️ Dining out:€16
€per year
€20kthis job posts €70k – €90k€250k

Your situation in Germany

The default for anyone single, divorced or widowed.

Only changes the church tax rate β€” 8% in Bavaria and Baden-WΓΌrttemberg, 9% everywhere else.

Childless employees over 23 pay a higher Pflegeversicherung (care insurance) rate.