Forward Deployed Engineer - EMEA
Description
GitLab is the intelligent orchestration platform for DevSecOps, trusted by over 50 million users and more than 50% of the Fortune 100. The Forward Deployed Engineering team is a field-situated product engineering function focused on strategic customer outcomes, AI adoption, and direct contributions to GitLab's product. As a Staff Forward Deployed Engineer, you will work closely with customers to diagnose and resolve high-impact adoption blockers, contribute production-quality fixes and features, and turn learnings into repeatable patterns. This role requires a blend of product engineering discipline and customer-facing technical stewardship, with a strong emphasis on AI adoption and the agentic software development lifecycle. You will collaborate across Product, Engineering, Support, SRE, and Customer Success teams to stabilize urgent situations and drive durable improvements.
Requirements
- Staff-level experience building, operating, or improving complex production software systems.
- Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security.
- Strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab's product and adjacent systems.
- Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or AI adoption in enterprise environments.
- Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns.
- Deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery.
- Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations.
- The ability to coordinate across product, engineering, field, and customer teams without formal authority.
- Strong written communication and sound judgment, including the ability to create technical narratives and distinguish reusable product work from customer-specific customization.
Experience Level
InternEntry LevelMid-levelSeniorLeadExecutive
Benefits
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
About the company
GitLabGitLab is an all-remote company providing a single DevSecOps platform for the complete software development lifecycle — planning, source code, CI/CD, security testing, and monitoring.
Size
Enterprise (5K+)
Employees
2,100
Tech Stack
RubyGoVue.jsPostgreSQLRedisSidekiqRailsKubernetesGCPPrometheusGrafana
GitLab is an all-remote company providing a single DevSecOps platform for the complete software development lifecycle — planning, source code, CI/CD, security testing, and monitoring.
Similar Jobs
Business Unit Leader, Expert-Assisted Services (d/f/m)
Taxfix SE · Berlin, Germany
Business Audit Manager
N26 · Berlin, Germany
Head of Business Internal Audit
N26 · Berlin, Germany
Full-Stack Software Engineer - Recommendation & Lifestyle Intelligence (All Genders)
Zalando SE · Berlin, Germany
Senior Associate Audit & Operations
N26 · Berlin, Germany
React / React Native Senior Software Engineer (All Genders)
Zalando SE · Berlin, Germany
€per year
€20k€250k