Description
As a Lifecycle Manager at N26, you will own the lifecycle communication strategy for a core domain within the Lifecycle team. The role bridges customer insight and business growth by turning analytics into customer journeys, optimising customer Lifetime Value (LTV) and accelerating Primary Account adoption. Working closely with Product Marketing and leveraging automation, predictive models and AI tools, you will lead high-impact CRM campaigns while maintaining operational excellence and regulatory compliance. You will also establish A/B testing frameworks and act as a CRM voice for senior leadership.
Requirements
- 6+ years of experience in lifecycle marketing, CRM, or customer growth roles
- Proven track record of developing multi-channel lifecycle strategies with measurable impact on engagement, retention and LTV
- Strong analytical ability to interpret customer data and make data-backed conclusions
- Exceptional collaboration skills, partnering with Product Marketing, Analytics and Creative teams
- Hands-on proficiency with customer engagement platforms
- Solid understanding of data privacy rules (GDPR) and regulatory requirements in customer communications
Experience Level
InternEntry LevelMid-levelSeniorLeadExecutive
📍 Life in Berlin
👥
Population
3.6M
⭐
Quality of Life
8.0
🇬🇧
English Friendly
9.0
💻
Tech Scene
9.0
🌍
International
10.0
🚇
Public Transport
9.0
🚴
Bikeability
9.0
🌬️
Air Quality
6.0
🌳
Green Spaces
7.0
🚗
Car Free
8.0
ℹ️
About Berlin
- •Creative and tech hub
- •Diverse neighborhoods
- •Excellent public transport
🌤️
Climate
- •Continental climate
- •Cold winters
- •Mild summers
- •Four distinct seasons
❄️Jan: 0°C☀️Jul: 19°C📅Avg: 10°C
☀️1625 sunshine hours/year
🛡️
Safety
- •Generally safe
- •Higher petty crime than Munich
- •Some areas less safe at night
Overall:7.0
🏥
Healthcare
- •Good hospital network
- •Charité is world-renowned
- •Wait times can vary
Quality: 9.0Access: 8.0
🎭
Culture
- •World-class museums
- •Vibrant art scene
- •Rich history
🎉
Nightlife
- •Famous club scene
- •Diverse nightlife
- •24/7 culture
🏞️
Recreation
- •Many parks
- •Lakes
- •Tiergarten
- •Active outdoor scene
💰
Cost of Living
- •More affordable than Munich
- •Prices rising rapidly
- •Still cheaper than many European capitals
🏠 Rent (1BR center):€1231
⚡ Utilities:€220
🛒 Groceries:€280
🍽️ Dining out:€16
Europe's leading mobile-first digital bank (neobank) with a full German banking license from BaFin, serving ~8 million customers across 24 European markets. Offers fee-free and premium bank accounts, Mastercard debit cards, savings, investments (stocks, ETFs, crypto), insurance, personal loans, and joint accounts — all through a single mobile app. Founded in 2013, the company reached a peak valuation of $9 billion and achieved its first quarterly profit in Q3 2024.
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€per year
€20k€250k
Your situation in Germany
The default for anyone single, divorced or widowed.
Only changes the church tax rate — 8% in Bavaria and Baden-Württemberg, 9% everywhere else.
Childless employees over 23 pay a higher Pflegeversicherung (care insurance) rate.