Compliance and Prevention Associate (Complaints Management)

N26 is looking for a Compliance & Prevention Associate to join its Complaints Management & Prevention team, reporting to the Complaints Compliance & Prevention Manager. The associate acts as the operational engine executing regulatory remediation deliverables, conducting deep-dive Root Cause Analyses, and performing data population reconciliations. The role enforces compliance checks on complaint-handling output across markets with a focus on Germany. It also drafts and updates Written Orders, work instructions, and process maps, and compiles Test of Design and Test of Effectiveness audit evidence.