Enterprise Customer Success Manager
Estimated salary
€5,013 – €7,871per month
Auto-estimated from similar roles, location, experience & market data. Actual pay may vary.
Description
SimScale is the world's first cloud-based, AI-native engineering simulation platform, offering CFD, FEA, thermal, and electromagnetics in a single browser-based environment. As an Enterprise Customer Success Manager, you will lead partnerships with top-tier enterprise accounts, driving adoption, proving value, and expanding usage across organizations. Your primary metric is Net Retention Rate, and you will orchestrate internal teams to deliver success. This role is fully remote within EMEA, with 10-15% travel, and offers the opportunity to shape Customer Success practices at a growing company.
Requirements
- 7+ years in a senior, customer-facing role on large enterprise accounts in SaaS or technical software (CAE, PLM, CAD, EDA, simulation or comparable).
- A track record of growing enterprise accounts through adoption, programme execution and internal expansion.
- Executive relationship-building: ability to earn and keep confidence of VP-level decision makers and business owners.
- Programme-management strength across multi-stakeholder, multi-site enterprise rollouts.
- Value-realization method: defined success criteria with a customer and evidenced the value delivered.
- Experience in an engineering domain: enough grounding to be credible with Heads of Engineering, VP R&D, and Chief Engineers.
- Comfort as the orchestrator of a virtual account team, driving outcomes with Marketing, SDR, Solution Engineering, and Sales.
- AI-native ways of working: daily use of AI for productivity and credible conversation about Engineering AI and Physics AI.
Experience Level
InternEntry LevelMid-levelSeniorLeadExecutive
💰 Net Salary Calculator
Tax class 1, no church tax
Gross Salary
€77,304/year
€6,442/month
Total Deductions
€30,618
40% effective rate
Net Salary (Take Home)
€3,890/mo
€46,686/year
Deduction Breakdown
🏛️ Income Tax€14,648
🏦 Pension Insurance€7,189
🏥 Health Insurance€6,103
🫶 Care Insurance€1,674
📋 Unemployment Insurance€1,004
🏠 Cost of Living in Munich
Monthly Essentials
Rent (1BR)
€1650
Groceries
€350
Transport
€90
Utilities
€250
Internet
€45
Lifestyle & Entertainment
Eating Out
€15
Gym/Month
€55
Coffee
€4
Beer (0.5L)
€5
Cinema
€13
Monthly Net Salary:€3,890
Comfortable Living:€2,422
Monthly Savings:€1,468 (38%)
💰
Strong savings potential: You could save €1,468 monthly, which is €17,616 per year.
💡 These estimates are based on average costs in Munich. Actual expenses vary based on lifestyle, neighborhood, and personal choices. "Comfortable living" includes rent, utilities, groceries, transport, and reasonable dining/entertainment.
Eligible for the EU Blue Card
A salary of €77,304 meets the EU Blue Card minimum of €45,300 (2026).
The EU Blue Card is a residence permit for highly qualified non-EU workers. It offers a fast track to permanent residency and allows family reunification.
Processing
4-12 weeks
Visa fee
€100
Requirements
University degree + Job offer
Also eligible: EU Blue Card (Shortage Occupation) (€41,042+)
Documents needed
Valid passport
Recognised university degree
Employment contract or binding job offer
Proof of salary meeting threshold
Health insurance coverage
Biometric passport photo
📍 Life in Munich
👥
Population
1.6M
⭐
Quality of Life
9.0
🇬🇧
English Friendly
8.0
💻
Tech Scene
9.0
🌍
International
8.0
🚇
Public Transport
9.0
🚴
Bikeability
8.0
🌬️
Air Quality
7.0
🌳
Green Spaces
8.0
🚗
Car Free
6.0
ℹ️
About Munich
- •Tech hub with strong startup ecosystem
- •Excellent public services
- •Close to Alps
🌤️
Climate
- •Continental climate
- •Cold winters with snow
- •Warm summers
- •Close to Alps
❄️Jan: 0°C☀️Jul: 19°C📅Avg: 9°C
☀️1900 sunshine hours/year
🛡️
Safety
- •Safest major city in Germany
- •Very low violent crime
- •Occasional pickpocketing
Overall:9.0
🏥
Healthcare
- •World-class hospitals
- •Short wait times
- •Comprehensive coverage
Quality: 10.0Access: 9.0
🎭
Culture
- •Rich arts scene
- •World-famous museums
- •Strong music tradition
🎉
Nightlife
- •Vibrant beer gardens
- •Clubs
- •Cultural events
🏞️
Recreation
- •Parks
- •English Garden
- •Alps nearby
💰
Cost of Living
- •Most expensive city in Germany
- •High salaries compensate somewhat
🏠 Rent (1BR center):€1650
⚡ Utilities:€250
🛒 Groceries:€350
🍽️ Dining out:€22
Part of Collections
Munich-based cloud-native SaaS for engineering simulation (CFD, FEA, thermal). In 2025-2026 positions itself as 'the world's first AI-native cloud platform for engineering simulation' used by 700K+ engineers across AEC, HVAC, electronics, automotive and aerospace.
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