IT Support Engineer I

Amazon.com, Inc.

•

Germany

•

2 months ago

Estimated salary

€3,671 – €5,765per month

Auto-estimated from similar roles, location, experience & market data. Actual pay may vary.

Full-time 🏷️ IT Support 📁 Entry-Level & Junior Tech Jobs (Visa Sponsored) in Germany

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Description

As an IT Support Engineer in Amazon's Operations Teams, you will work at one of our logistics sites, providing essential IT support functions. You will install, support, and troubleshoot IT infrastructure, end-user devices, and applications. You will manage support tickets, provide first and second-line support, and perform proactive maintenance to maximize IT equipment availability. You will also implement projects and innovations in collaboration with IT service colleagues. This role offers learning resources to develop your career and technical skills, with opportunities for mentoring and industry-recognized qualifications.

Requirements

Experience using hardware and software, including Microsoft Office or Windows, in an IT role
Experience working in IT support or IT asset management and procurement
Experience communicating with various stakeholders, including colleagues and managers
Good written and verbal skills in German and English
Valid driver's license

Languages

German

C1 · Advanced

A1A2B1B2C1C2

English

C1 · Advanced

A1A2B1B2C1C2

Experience Level

InternEntry LevelMid-levelSeniorLeadExecutive

Benefits

Mentoring and career development opportunities

Learning resources to develop technical skills and gain industry-recognized qualifications

Work in a dynamic environment with the latest technology

💰 Net Salary Calculator

Tax class 1, no church tax

Gross Salary

€56,616/year

€4,718/month

Total Deductions

€20,796

37% effective rate

Net Salary (Take Home)

€2,985/mo

€35,820/year

Deduction Breakdown

🏛️ Income Tax€8,484

🏦 Pension Insurance€5,265

🏥 Health Insurance€4,953

🫶 Care Insurance€1,358

📋 Unemployment Insurance€736

Eligible for the EU Blue Card

A salary of €56,616 meets the EU Blue Card minimum of €45,300 (2026).

The EU Blue Card is a residence permit for highly qualified non-EU workers. It offers a fast track to permanent residency and allows family reunification.

Processing

4-12 weeks

Visa fee

€100

Requirements

University degree + Job offer

Also eligible: EU Blue Card (Shortage Occupation) (€41,042+)

Documents needed

Valid passport

Recognised university degree

Employment contract or binding job offer

Proof of salary meeting threshold

Health insurance coverage

Biometric passport photo

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Category:IT Support

Job Type:Full-time

Experience:Entry Level

Posted:2 months ago

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The world's largest online retailer and leading cloud infrastructure provider (AWS, ~31% global market share), operating across e-commerce, cloud computing, digital streaming, AI/ML, advertising, logistics, healthcare, and consumer electronics. Processing ~$830 billion in GMV annually with 1.57 million+ employees across 40+ countries, Amazon connects hundreds of millions of customers with millions of sellers through its marketplace platform, while AWS powers over 90% of Fortune 100 companies.

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