Description

Zalando's Delivery Solutions team ensures the best possible delivery and return experience for shipments across Europe. As a Junior Delivery Solutions Manager in Berlin, you support daily last-mile activities, monitor delivery and return flows, and help manage relationships with external CEP carriers. You contribute to logistical process improvements, tech rollouts and cost-saving projects, and partner with Product, Tech and Finance on data-driven decisions. The role suits someone with a degree or apprenticeship in logistics, transport or business and 1-2 years of relevant experience.

Requirements

  • University degree or completed apprenticeship in Transport, Supply Chain, Logistics or Business Administration
  • 1-2 years of relevant experience, internships or working student roles in logistics, transport, carrier management or e-commerce
  • Strong communicator able to articulate ideas clearly in English
  • Passion for data, good Excel skills and willingness to learn reporting tools
  • Proactive, hands-on problem solver

Languages

English
C2 · Fluent
A1A2B1B2C1C2

Experience Level

InternEntry LevelMid-levelSeniorLeadExecutive

Benefits

27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
Family support, including counselling and dedicated services for parents and carers
Company pension scheme
Employee shares programme
Health and wellbeing options, including Wellhub
Mental health support and coaching
Development through the training platform and biannual peer-to-peer review
2 paid volunteering days a year
Relocation assistance (subject to prior agreement)

📍 Life in Berlin

👥
Population
3.6M
⭐
Quality of Life
8.0
🇬🇧
English Friendly
9.0
💻
Tech Scene
9.0
🌍
International
10.0
🚇
Public Transport
9.0
🚴
Bikeability
9.0
🌬️
Air Quality
6.0
🌳
Green Spaces
7.0
🚗
Car Free
8.0
ℹ️

About Berlin

  • •Creative and tech hub
  • •Diverse neighborhoods
  • •Excellent public transport
🌤️

Climate

  • •Continental climate
  • •Cold winters
  • •Mild summers
  • •Four distinct seasons
❄️Jan: 0°C☀️Jul: 19°C📅Avg: 10°C
☀️1625 sunshine hours/year
🛡️

Safety

  • •Generally safe
  • •Higher petty crime than Munich
  • •Some areas less safe at night
Overall:7.0
🏥

Healthcare

  • •Good hospital network
  • •Charité is world-renowned
  • •Wait times can vary
Quality: 9.0Access: 8.0
🎭

Culture

  • •World-class museums
  • •Vibrant art scene
  • •Rich history
10.0
🎉

Nightlife

  • •Famous club scene
  • •Diverse nightlife
  • •24/7 culture
10.0
🏞️

Recreation

  • •Many parks
  • •Lakes
  • •Tiergarten
  • •Active outdoor scene
8.0
💰

Cost of Living

  • •More affordable than Munich
  • •Prices rising rapidly
  • •Still cheaper than many European capitals
🏠 Rent (1BR center):€1231
⚡ Utilities:€220
🛒 Groceries:€280
🍽️ Dining out:€16

Europe's leading online multi-brand fashion and lifestyle platform, serving 61+ million active customers across 29 European markets with 7,000+ brands. Generating €15.3 billion in GMV and €10.6 billion in revenue annually (FY 2024), the DAX-listed company operates a consumer marketplace for apparel, footwear, accessories, and beauty, alongside Lounge by Zalando (off-price), and a growing B2B ecosystem comprising ZEOS (logistics-as-a-service), Tradebyte, and SCAYLE. Following its transformative €1.1 billion acquisition of ABOUT YOU in 2025, Zalando employs ~16,100 people from 140+ nationalities.

Relocation support provided
€per year
€20k€250k

Your situation in Germany

The default for anyone single, divorced or widowed.

Only changes the church tax rate — 8% in Bavaria and Baden-Württemberg, 9% everywhere else.

Childless employees over 23 pay a higher Pflegeversicherung (care insurance) rate.