Amazon.com, Inc.

Enterprise Account Engineer II, AWS Enterprise Support

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Description

As an Enterprise Account Engineer II in AWS Enterprise Support, you act as a trusted technical advisor for one or more AWS enterprise customers, guiding them through every stage of their cloud adoption journey. You review cloud architectures, recommend best practices to improve security, performance, resiliency and cost effectiveness, and proactively identify and mitigate operational risks. You collaborate with Solutions Architects, Professional Services Consultants and Sales Account Managers and drive technical discussions on incidents, architectural trade-offs and risk management with stakeholders up to senior executives. The role is primarily proactive, helping customers raise their cloud maturity and realize greater value from AWS.

Requirements

  • Experience with operational parameters and troubleshooting in three of: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security or application development in a distributed systems environment
  • Experience in technical engineering
  • Experience as a technical lead in an internal enterprise or external customer-facing environment

Experience Level

InternEntry LevelMid-levelSeniorLeadExecutive

Benefits

Flexible work hours and arrangements
Inclusive team culture
Mentorship and career development

📍 Life in Berlin

👥
Population
3.6M
⭐
Quality of Life
8.0
🇬🇧
English Friendly
9.0
💻
Tech Scene
9.0
🌍
International
10.0
🚇
Public Transport
9.0
🚴
Bikeability
9.0
🌬️
Air Quality
6.0
🌳
Green Spaces
7.0
🚗
Car Free
8.0
ℹ️

About Berlin

  • •Creative and tech hub
  • •Diverse neighborhoods
  • •Excellent public transport
🌤️

Climate

  • •Continental climate
  • •Cold winters
  • •Mild summers
  • •Four distinct seasons
❄️Jan: 0°C☀️Jul: 19°C📅Avg: 10°C
☀️1625 sunshine hours/year
🛡️

Safety

  • •Generally safe
  • •Higher petty crime than Munich
  • •Some areas less safe at night
Overall:7.0
🏥

Healthcare

  • •Good hospital network
  • •Charité is world-renowned
  • •Wait times can vary
Quality: 9.0Access: 8.0
🎭

Culture

  • •World-class museums
  • •Vibrant art scene
  • •Rich history
10.0
🎉

Nightlife

  • •Famous club scene
  • •Diverse nightlife
  • •24/7 culture
10.0
🏞️

Recreation

  • •Many parks
  • •Lakes
  • •Tiergarten
  • •Active outdoor scene
8.0
💰

Cost of Living

  • •More affordable than Munich
  • •Prices rising rapidly
  • •Still cheaper than many European capitals
🏠 Rent (1BR center):€1231
⚡ Utilities:€220
🛒 Groceries:€280
🍽️ Dining out:€16

The world's largest online retailer and leading cloud infrastructure provider (AWS, ~31% global market share), operating across e-commerce, cloud computing, digital streaming, AI/ML, advertising, logistics, healthcare, and consumer electronics. Processing ~$830 billion in GMV annually with 1.57 million+ employees across 40+ countries, Amazon connects hundreds of millions of customers with millions of sellers through its marketplace platform, while AWS powers over 90% of Fortune 100 companies.

€per year
€20k€250k

Your situation in Germany

The default for anyone single, divorced or widowed.

Only changes the church tax rate — 8% in Bavaria and Baden-Württemberg, 9% everywhere else.

Childless employees over 23 pay a higher Pflegeversicherung (care insurance) rate.